Monday, June 27, 2005

Alaskan Air Conditioning (AC Still broken)

So, they were supposed to come out this morning at 7:30 AM and fix the fucking air conditioning. They didn't. Waited around for 2 hours for them, trying to get someone on the phone, and when we finally did, it turns out that there was a "miscommunication" regarding the status of the part needed and the part wasn't DELIVERED last thursday, it was ORDERED last thursday. So now they say they're going to be here tomorrow morning to fix it. Oh, and they're going to "find some way to make it up to us" so that we don't raise a stink about their shitty internal management (does this count?) and play happy customer for them for awhile. Again, I am not getting my hopes of having a working AC up tomorrow...I just know they're going to bungle something else and screw us. Does anyone else see a pattern?

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